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FREE SHIPPING ON ORDERS OVER $250 - USA & CANADA ONLY
FREE SHIPPING ON ORDERS OVER $250 - USA & CANADA ONLY

Shipping & Refund Policy

Our handcrafted products cannot wait to meet you! With that being said, each of our items is handmade specifically for you, making each piece you receive truly unique. 

Fulfillment times can take 2 - 3 weeks depending on the delicateness of your piece. Please let us know if you have any concerns about our fulfillment times and we will always do our best to speed things up where we can. Our artisans are extremely talented, providing the utmost care & attention to each piece that they produce - trust us when we say, these products are worth the wait! 

US Shipping

Canadian Shipping

International Shipping - we do not ship internationally at this time, if you are interested in our products, please send an email to hola@betilma.com or sign up for our newsletter.

Returns

Please let us know within 7 days of receiving your product if you require a return. Make sure that your item(s) are unused, unwashed, and have all of the original packaging. 

Return shipping fees are the responsibility of the customer.